Chains are not included with necklaces, however we have a large range of chains available on the website, please look under gold or silver necklaces. If you can not find what you are looking for, please call us on 020 7730 2202.

No, Cassandra Goad jewellery is only available from the showroom on Sloane Street in London or on the website.

If you wear your pearl necklace on a regular basis, we advise that you get it re strung every year to avoid the pearls getting loose.

If you buy a ring from Cassandra Goad, we will resize the ring immediately free of charge to fit you personally. To find out your finger size, either ask us to send you a ring sizer by post, come into the showroom on Sloane Street or go to your local jeweller who will be able to size you professionally.

Of course we can! On the website we have suggestions for anniversaries/ birthdays/ godchildren etc. Alternatively we are very happy to discuss your ideas (or lack of ideas!) over the phone on 020 7730 2202 or in person in our showroom on Sloane Street.

Yes, We use the very latest SSL (Secure Sockets Layer) encryption technology. We accept online payment in a secure environment using 'PayPoint.

We are happy to provide a courier service in central London, so please call us on 020 7730 2202 and we will help you out.

Yes, we can help you with this exciting purchase, please get in contact with the showroom by email jewels@cassandragoad.co.ukor call us on 020 7730 2202 and make an appointment with one of the showroom team who have vast experience of gemstones and rings. In the meantime you can look at the rings section of the website to get some inspiration. We are also very happy to help you make a bespoke ring for this special occasion, for example if you want to incorporate some stones you already have.

Yes, these range from silver to stone-set cufflinks as well as dress studs and silver boxes which you can get engraved with a personal message.

Yes, please get in contact with the showroom by email jewels@cassandragoad.co.uk or on 020 7730 2202 and we will be happy to help suggest something for any occasion or budget.

Yes, please go to the ‘Contact Us’ section where you will find details of our location and showroom opening hours.

Please get in contact with the showroom by email jewels@cassandragoad.co.uk or on 020 7730 2202 and we will be able to identify the piece of jewellery and tell you if it is available. The Cassandra Goad Archives allow us to remake virtually every design we have ever made!

We are very happy to undertake specially commissioned pieces of jewellery, the timings for these depend on the complexity of the work but vary between 4 – 8 weeks. We take a 50% deposit when we start the work and the balance is paid when you receive your new, unique piece of jewellery.

Yes, please get in contact with the showroom by email jewels@cassandragoad.co.uk or on 020 7730 2202 to discuss your alteration.

Yes, your jewellery will come wrapped in layers of tissue paper, boxes, pouches and ribbon

No, the image sizes vary. If you would like to know actual dimensions, please look in the product information section or contact the showroom by email jewels@cassandragoad.co.uk or on 020 7730 2202.

Yes, please contact the showroom on 020 7730 2202 and we will fill in the relevant paperwork for you.

Yes, we do all types of engraving ranging from cipher initials, dates, die- sinking of signet rings and messages, to facsimile engraving where we trace your handwriting on to the piece of jewellery to create something truly personal. Please get in contact with the showroom by email jewels@cassandragoad.co.uk or on 020 7730 2202 and you can discuss your requirements.